FAQs

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Can I order via phone instead of online?

Yes!  We accept phone in orders. Just call us at (309) 443-5220 and we’ll take your order.

Category: Ortho Product
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Can you make a new pair of orthotics from my old pair?

Yes, we can make a duplicate pair for you!

Category: Ortho Product
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Are there any hidden or extra costs?

No! We will refurbish your orthotics for a flat price – $69.95, including shipping. Simply send us your pair with your payment and that is all you will pay!

Category: Ortho Product
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How do I know my orthotics need to be refurbished?

At times the arches in the material may break down, causing your feet to feel pain or discomfort. If this happens, it may be time for a refurbishment.

Category: Ortho Product
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Will my refurbished orthotics look exactly like my old pair?

Depending upon availability of material, we will try our best to match materials with your original pair.

Category: Ortho Product
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Do you accept any other payment methods other than Paypal?

Yes! If you do not wish to use Paypal, you can send us a personal check or money order with your orthotics.

Category: Ortho Product
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